{"id":109024,"date":"2011-10-06T00:00:00","date_gmt":"2011-10-06T00:00:00","guid":{"rendered":"https:\/\/www.deberes.net\/tesis\/sin-categoria\/la-gestion-sanitaria-orientada-al-ciudadano-factores-explicativos-de-la-satisfaccion-ciudadana-en-la-sanidad-gallega\/"},"modified":"2011-10-06T00:00:00","modified_gmt":"2011-10-06T00:00:00","slug":"la-gestion-sanitaria-orientada-al-ciudadano-factores-explicativos-de-la-satisfaccion-ciudadana-en-la-sanidad-gallega","status":"publish","type":"post","link":"https:\/\/www.deberes.net\/tesis\/santiago-de-compostela\/la-gestion-sanitaria-orientada-al-ciudadano-factores-explicativos-de-la-satisfaccion-ciudadana-en-la-sanidad-gallega\/","title":{"rendered":"La gesti\u00f3n sanitaria orientada al ciudadano: factores explicativos de la satisfacci\u00f3n ciudadana en la sanidad gallega"},"content":{"rendered":"<h2>Tesis doctoral de <strong> Erika Jar\u00e1iz Gul\u00edas <\/strong><\/h2>\n<p>En un momento de profunda crisis econ\u00f3mica como el actual, los servicios p\u00fablicos, incluso los considerados b\u00e1sicos como la sanidad y la educaci\u00f3n, corren el riesgo de verse afectados por la imperativa reducci\u00f3n del gasto p\u00fablico. La reducci\u00f3n o el control del gasto en la prestaci\u00f3n de determinados servicios pueden afectar al nivel de satisfacci\u00f3n de los ciudadanos con el sistema sanitario. Conscientes de la importancia de la orientaci\u00f3n de la gesti\u00f3n sanitaria p\u00fablica hacia la satisfacci\u00f3n de sus usuarios, es decir, los ciudadanos, mediante esta investigaci\u00f3n, se pretende identificar cu\u00e1les son los aspectos presentes en la relaci\u00f3n de los mismos con el sistema sanitario p\u00fablico, que m\u00e1s influyen en su satisfacci\u00f3n con este, y de qu\u00e9 manera lo hacen. De este modo, con la identificaci\u00f3n de estos elementos, es posible orientar las pol\u00edticas p\u00fablicas sanitarias hacia la maximizaci\u00f3n de los objetivos, de eficiencia y eficacia, que entendemos, no residen \u00fanicamente en mejorar el estado de salud de los ciudadanos, sino tambi\u00e9n en generarles confianza en la sanidad p\u00fablica, contribuyendo a legitimar las instituciones sanitarias p\u00fablicas, y con ellas el estado del bienestar que las sustenta. el modelo de explicaci\u00f3n de la satisfacci\u00f3n ciudadana con la sanidad p\u00fablica planteado en esta investigaci\u00f3n, sienta las bases para el dise\u00f1o de una nueva gesti\u00f3n p\u00fablica sanitaria orientada a los ciudadanos, no tanto a trav\u00e9s de la inversi\u00f3n, cuanto a trav\u00e9s de la mejora de los intangibles, lo que sin duda contribuir\u00e1 a la legitimaci\u00f3n del sistema y a su sostenibilidad en el tiempo, pese al aumento del gasto sanitario y la consecuente presi\u00f3n fiscal sobre la poblaci\u00f3n.  palabras clave: gesti\u00f3n p\u00fablica, sistema sanitario, sanidad, satisfacci\u00f3n ciudadana.<\/p>\n<p>&nbsp;<\/p>\n<h3>Datos acad\u00e9micos de la tesis doctoral \u00ab<strong>La gesti\u00f3n sanitaria orientada al ciudadano: factores explicativos de la satisfacci\u00f3n ciudadana en la sanidad gallega<\/strong>\u00ab<\/h3>\n<ul>\n<li><strong>T\u00edtulo de la tesis:<\/strong>\u00a0 La gesti\u00f3n sanitaria orientada al ciudadano: factores explicativos de la satisfacci\u00f3n ciudadana en la sanidad gallega <\/li>\n<li><strong>Autor:<\/strong>\u00a0 Erika Jar\u00e1iz Gul\u00edas <\/li>\n<li><strong>Universidad:<\/strong>\u00a0 Santiago de compostela<\/li>\n<li><strong>Fecha de lectura de la tesis:<\/strong>\u00a0 10\/06\/2011<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Direcci\u00f3n y tribunal<\/h3>\n<ul>\n<li><strong>Director de la tesis<\/strong>\n<ul>\n<li>Jos\u00e9 Manuel Rivera Otero<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tribunal<\/strong>\n<ul>\n<li>Presidente del tribunal: ram\u00f3n M\u00e1iz suarez <\/li>\n<li>Mar\u00eda  Luisa Perez perez (vocal)<\/li>\n<li>Juan Montabes pereira (vocal)<\/li>\n<li>joan Subirats humet (vocal)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tesis doctoral de Erika Jar\u00e1iz Gul\u00edas En un momento de profunda crisis econ\u00f3mica como el actual, los servicios p\u00fablicos, incluso [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[4074,977],"tags":[218278,4177,201797,38624,129949,4976],"class_list":["post-109024","post","type-post","status-publish","format-standard","hentry","category-politica-sanitaria","category-santiago-de-compostela","tag-erika-jaraiz-gulias","tag-joan-subirats-humet","tag-jose-manuel-rivera-otero","tag-juan-montabes-pereira","tag-maria-luisa-perez-perez","tag-ramon-maiz-suarez"],"_links":{"self":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/posts\/109024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/comments?post=109024"}],"version-history":[{"count":0,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/posts\/109024\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/media?parent=109024"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/categories?post=109024"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/tags?post=109024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}