{"id":135820,"date":"1997-01-01T00:00:00","date_gmt":"1997-01-01T00:00:00","guid":{"rendered":"https:\/\/www.deberes.net\/tesis\/sin-categoria\/planteamiento-de-un-sistema-de-direccion-participativo-orientado-a-la-calidad-total-con-especial-aplicacion-a-los-hospitales-publicos\/"},"modified":"1997-01-01T00:00:00","modified_gmt":"1997-01-01T00:00:00","slug":"planteamiento-de-un-sistema-de-direccion-participativo-orientado-a-la-calidad-total-con-especial-aplicacion-a-los-hospitales-publicos","status":"publish","type":"post","link":"https:\/\/www.deberes.net\/tesis\/ciencias-economicas\/planteamiento-de-un-sistema-de-direccion-participativo-orientado-a-la-calidad-total-con-especial-aplicacion-a-los-hospitales-publicos\/","title":{"rendered":"Planteamiento de un sistema de direccion participativo orientado a la calidad total con especial aplicacion a los hospitales publicos."},"content":{"rendered":"<h2>Tesis doctoral de <strong>  Martinez Fuentes M. Clara <\/strong><\/h2>\n<p>A traves de nuestro trabajo se han tratado de cubrir dos objetivos. Por una parte, nos hemos centrado en la profundizacion de los conocimientos dentro del terreno de la calidad de servicios, en particular, extendiendolos y adaptandolos a los centros hospitalarios publicos. En segundo lugar, desarrollamos una investigacion mediante la que fuera posible determinar el nivel de calidad percibido en relacion a estos centros, asi como, establecer cuales son los elementos sobre los que es necesario centrarse para mejorar la calidad. Para lograr estos objetivos, el trabajo fue dividido en cinco capitulos que siguen el siguiente esquema: descripcion previa de los centros hospitalarios y marco general en el que desarrollan su actividad, revision teorica de los distintos enfoques de calidad, profundizacion en los tres elementos que componen, a nuestro entender, un enfoque de calidad total, conocimiento de los clientes, mejora de los procesos e involucracion de los empleados, asi como su posible aplicacion en los centros hospitalarios. Por ultimo, desarrollamos un estudio empirico tendente a profundizar en el conocimiento y las opiniones de los clientes de los servicios hospitalarios en relacion con la calidad de los mismos.<\/p>\n<p>&nbsp;<\/p>\n<h3>Datos acad\u00e9micos de la tesis doctoral \u00ab<strong>Planteamiento de un sistema de direccion participativo orientado a la calidad total con especial aplicacion a los hospitales publicos.<\/strong>\u00ab<\/h3>\n<ul>\n<li><strong>T\u00edtulo de la tesis:<\/strong>\u00a0 Planteamiento de un sistema de direccion participativo orientado a la calidad total con especial aplicacion a los hospitales publicos. <\/li>\n<li><strong>Autor:<\/strong>\u00a0  Martinez Fuentes M. Clara <\/li>\n<li><strong>Universidad:<\/strong>\u00a0 Universitat de val\u00e9ncia (estudi general)<\/li>\n<li><strong>Fecha de lectura de la tesis:<\/strong>\u00a0 01\/01\/1997<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Direcci\u00f3n y tribunal<\/h3>\n<ul>\n<li><strong>Director de la tesis<\/strong>\n<ul>\n<li>Mar\u00eda Dolores Moreno Luz\u00f3n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tribunal<\/strong>\n<ul>\n<li>Presidente del tribunal: Juan  Jose Renau Piqueras <\/li>\n<li>Zulima Fernandez Rodriguez (vocal)<\/li>\n<li>Ram\u00f3n Valle Cabrera (vocal)<\/li>\n<li>Emilio Pablo D\u00edez De Castro (vocal)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tesis doctoral de Martinez Fuentes M. Clara A traves de nuestro trabajo se han tratado de cubrir dos objetivos. Por [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[82,963,7236,1302,12380],"tags":[39404,5611,37085,250098,20622,9173],"class_list":["post-135820","post","type-post","status-publish","format-standard","hentry","category-ciencias-economicas","category-economia-sectorial","category-niveles-optimos-de-produccion","category-organizacion-y-gestion-de-empresas","category-sector-de-la-salud","tag-emilio-pablo-diez-de-castro","tag-juan-jose-renau-piqueras","tag-maria-dolores-moreno-luzon","tag-Martinez-fuentes-m-clara","tag-ramon-valle-cabrera","tag-zulima-fernandez-rodriguez"],"_links":{"self":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/posts\/135820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/comments?post=135820"}],"version-history":[{"count":0,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/posts\/135820\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/media?parent=135820"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/categories?post=135820"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/tags?post=135820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}