{"id":89365,"date":"2018-03-10T00:14:28","date_gmt":"2018-03-10T00:14:28","guid":{"rendered":"https:\/\/www.deberes.net\/tesis\/sin-categoria\/modelo-de-gestion-de-las-reclamaciones-en-garanta%c2%ada-para-una-empresa-industrial\/"},"modified":"2018-03-10T00:14:28","modified_gmt":"2018-03-10T00:14:28","slug":"modelo-de-gestion-de-las-reclamaciones-en-garanta%c2%ada-para-una-empresa-industrial","status":"publish","type":"post","link":"https:\/\/www.deberes.net\/tesis\/ciencias-economicas\/modelo-de-gestion-de-las-reclamaciones-en-garanta%c2%ada-para-una-empresa-industrial\/","title":{"rendered":"Modelo de gesti\u00f3n de las reclamaciones en garant\u00edapara una empresa industrial"},"content":{"rendered":"<h2>Tesis doctoral de <strong> Pedro Mas Alique <\/strong><\/h2>\n<p>El principal objetivo de la tesis es desarrollar un modelo para la gesti\u00f3n eficiente de las reclamaciones que se tienen en el per\u00edodo de garant\u00eda en empresas industriales cuya principal actividad es la fabricaci\u00f3n en serie. En particular se refiere a empresas del sector de automoci\u00f3n.  en el primer cap\u00edtulo se plantean los aspectos generales del tema, analiz\u00e1ndose el ciclo de vida del producto y la integraci\u00f3n de las reclamaciones en garant\u00eda en los sistemas de gesti\u00f3n de la calidad. En el segundo cap\u00edtulo se exponen los distintos enfoques relativos al fen\u00f3meno de las reclamaciones y se analizan las distintas cuestiones que afectan a la resposabilidad del fabricante. En el tercer cap\u00edtulo se definen las herramientas a emplear para el estudio de las reclamaciones, para pasar, en el cap\u00edtulo cuarto, a establecer las bases del modelo propuesto. \u00e9Ste se fundamenta en el an\u00e1lisis de la cadena proveedor-fabricante-distribuidor-cliente.  en el cap\u00edtulo quinto de enuncia el modelo objeto de la tesis y en el siguiente cap\u00edtulo se presentan los resultados obtenidos mediante la aplicaci\u00f3n del citado modelo a una serie de casos. Por \u00faltimo se enuncian, en el cap\u00edtulo s\u00e9ptimo, las conclusiones generales y particulares del trabajo y se plantean desarrollos futuros que pueden complementar el modelo propuesto.<\/p>\n<p>&nbsp;<\/p>\n<h3>Datos acad\u00e9micos de la tesis doctoral \u00ab<strong>Modelo de gesti\u00f3n de las reclamaciones en garant\u00edapara una empresa industrial<\/strong>\u00ab<\/h3>\n<ul>\n<li><strong>T\u00edtulo de la tesis:<\/strong>\u00a0 Modelo de gesti\u00f3n de las reclamaciones en garant\u00edapara una empresa industrial <\/li>\n<li><strong>Autor:<\/strong>\u00a0 Pedro Mas Alique <\/li>\n<li><strong>Universidad:<\/strong>\u00a0 Nacional de educaci\u00f3n a distancia<\/li>\n<li><strong>Fecha de lectura de la tesis:<\/strong>\u00a0 16\/03\/2001<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Direcci\u00f3n y tribunal<\/h3>\n<ul>\n<li><strong>Director de la tesis<\/strong>\n<ul>\n<li>Miguel Angel Sebastian Perez<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tribunal<\/strong>\n<ul>\n<li>Presidente del tribunal: fernando Torres leza <\/li>\n<li> Rodr\u00edguez de Francisco pablo (vocal)<\/li>\n<li>eduardo Perez gorostegui (vocal)<\/li>\n<li>rosario Domingo navas (vocal)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tesis doctoral de Pedro Mas Alique El principal objetivo de la tesis es desarrollar un modelo para la gesti\u00f3n eficiente [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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