{"id":89963,"date":"2018-03-10T00:15:14","date_gmt":"2018-03-10T00:15:14","guid":{"rendered":"https:\/\/www.deberes.net\/tesis\/sin-categoria\/analisis-de-la-satisfaccion-de-los-usuarios-con-los-servicios-de-las-agencias-de-viajesconcepcion-evaluacion-e-implicaciones-estrategicas\/"},"modified":"2018-03-10T00:15:14","modified_gmt":"2018-03-10T00:15:14","slug":"analisis-de-la-satisfaccion-de-los-usuarios-con-los-servicios-de-las-agencias-de-viajesconcepcion-evaluacion-e-implicaciones-estrategicas","status":"publish","type":"post","link":"https:\/\/www.deberes.net\/tesis\/ciencias-economicas\/analisis-de-la-satisfaccion-de-los-usuarios-con-los-servicios-de-las-agencias-de-viajesconcepcion-evaluacion-e-implicaciones-estrategicas\/","title":{"rendered":"Analisis de la satisfaccion de los usuarios con los servicios de las agencias de viajes:concepcion, evaluacion e implicaciones estrategicas"},"content":{"rendered":"<h2>Tesis doctoral de <strong> Angel Millan Campos <\/strong><\/h2>\n<p>La tesis doctoral analiza y desarrolla los siguientes objetivos.  1. Factores y procesos determinantes de la satisfaccion de los usuarios con los servicios de las agencias de viajes y su comportamiento de eleccion.  2. Factores del entorno competitivo de las agencias de viajes  3. Diferencias de valoracion entre agencias de viajes y consumidores turisticos respecto a los determinantes de la satisfaccion y el comportamiento de eleccion.  para alcanzar estos objetivos se han desarrollado dos investigaciones complementarias con usuarios y directivos de agencias de viajes. Las principales aportaciones han sido las siguientes:  1. Desarrollo de una escala aplicable a la medicion de la satisfaccion con el servicio de las agencias de viajes.  2. Especificacion y estimacion de un modelo explicativo de los juicios de satisfaccion.  3. Identificacion de los principales factores del entorno competitivo de las agencias y evaluacion de su incidencia.  4. Comparacion de las perspectivas de la oferta y la demanda respecto a la satisfacion del usuario con el servicio y su comportamiento de eleccion.<\/p>\n<p>&nbsp;<\/p>\n<h3>Datos acad\u00e9micos de la tesis doctoral \u00ab<strong>Analisis de la satisfaccion de los usuarios con los servicios de las agencias de viajes:concepcion, evaluacion e implicaciones estrategicas<\/strong>\u00ab<\/h3>\n<ul>\n<li><strong>T\u00edtulo de la tesis:<\/strong>\u00a0 Analisis de la satisfaccion de los usuarios con los servicios de las agencias de viajes:concepcion, evaluacion e implicaciones estrategicas <\/li>\n<li><strong>Autor:<\/strong>\u00a0 Angel Millan Campos <\/li>\n<li><strong>Universidad:<\/strong>\u00a0 Castilla-la mancha<\/li>\n<li><strong>Fecha de lectura de la tesis:<\/strong>\u00a0 27\/04\/2001<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Direcci\u00f3n y tribunal<\/h3>\n<ul>\n<li><strong>Director de la tesis<\/strong>\n<ul>\n<li>Agueda Esteban Talaya<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tribunal<\/strong>\n<ul>\n<li>Presidente del tribunal: rodolfo Vazquez casielles <\/li>\n<li>teodoro Luque Martinez (vocal)<\/li>\n<li>enrique Bigne j. (vocal)<\/li>\n<li>eva marina Reinares lara (vocal)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tesis doctoral de Angel Millan Campos La tesis doctoral analiza y desarrolla los siguientes objetivos. 1. Factores y procesos determinantes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[8346,18451,82,963,324,996,7946],"tags":[24007,146631,186930,24217,7664,24218],"class_list":["post-89963","post","type-post","status-publish","format-standard","hentry","category-actitud-del-consumidor","category-castilla-la-mancha","category-ciencias-economicas","category-economia-sectorial","category-psicologia","category-psicologia-social","category-sector-de-hosteleria-y-turismo","tag-agueda-esteban-talaya","tag-angel-millan-campos","tag-enrique-bigne-j","tag-eva-marina-reinares-lara","tag-rodolfo-vazquez-casielles","tag-teodoro-luque-Martinez"],"_links":{"self":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/posts\/89963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/comments?post=89963"}],"version-history":[{"count":0,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/posts\/89963\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/media?parent=89963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/categories?post=89963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.deberes.net\/tesis\/wp-json\/wp\/v2\/tags?post=89963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}